What is Hivebound?

📅 Hivebound is the platform that makes it easy for RapidPack's customers to quickly submit delivery details (ASN and Booking) for upcoming warehouse shipments, all with just a few clicks.

👋 Say goodbye to the hassle of endless emails, phone calls, and missing information.

👥 Our platform allows all your team members to get on board smoothly, and you can conveniently upload any necessary documents in one central location.

📩 Receive instant notifications when a shipment arrives and effortlessly track your products as they progress through the warehouse, from staging to put away.

It's simple and transparent every step of the way.

Here is a short video to walk you through the platform:

Hivebound Platform Overview.mp4

Here is a link to the video if the above cannot be played

Let’s get you started!

Set up your account now by emailing Rapid Pack with the following for one contact:

Contact name

Contact email

Rapid Pack will then add your account and you will receive an invitation to join Hivebound. You can then create more users for your account.

Ready to ship to RapidPack?

Here’s a video showing how you can complete the ASN and Booking form:

Creating a shipment and booking.mp4

Here is a link to the video if the above cannot be played on this page

👩‍💻 Would you like to take part in a 30-minute onboarding session to go through the platform? If so, pick a slot on this link!

📕 Alternatively, you can download these simple user guides to get started:

RP Customer Guide - Create Shipment.pdf

RP Customer Guide - Make a Booking.pdf

shipment_manifest_template.csv

Have any further questions ❓

Don’t hesitate to contact your dedicated Hivebound account manager at:

• [email protected]

🎬 Some additional videos to help ——————————————————————————

• Archive a shipment
• Find and restore an archived shipment
• Reschedule a booking
• Add a document to a shipment
• Add Products to an existing shipment
• Add a tracking number to an existing shipment
• See if my order has been processed
• Send a link to the booking portal to a third party/other team member to book on my behalf

🙋 Want to find out more?

If you’d like to see how the receiving facility uses Hivebound to coordinate shipments, don’t hesitate to book a demonstration session by picking a slot on this link!